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Digital Incident Response: The OODA Loop In Action

Operational Excellence January 3, 2019

It’s 2 am. You’re sound asleep, dreaming of marshmallow clouds, taco cats, and rainbow unicorns. Suddenly, your pleasant dreams are shattered by the piercing notes of your phone’s alert tone. […]

Testing eCommerce Websites: What To Test And Why

Customer Experience January 26, 2017

As the digital marketplace continues to expand, a brand’s digital storefront and presence is more important than ever. Testing and optimizing functionality is critical to driving conversion: shoppers will leave […]

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