LYONSCG is now part of the Digital Customer Experience Practice of Capgemini


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Which Content Publishing System Is Right For You?

Customer Experience July 30, 2019

Rich, engaging content is critical to building a successful digital experience. From helpful blog posts to vivid brand imagery and shoppable how-to videos, content comes in numerous shapes and sizes. […]

Managing the Cognitive Load of Website Monitoring

Operational Excellence July 25, 2019

We can monitor everything, and we can alert on everything, but in the end, cognitive overload can quickly exhaust the support team who is responsible for getting up in the […]

How to Work with a 3rd Party Creative Agency

Operational Excellence July 16, 2019

Working with an outside agency to make the client’s creative vision an eCommerce reality brings with it many collaboration challenges and opportunities.  I’ll start by listing the common problems and […]

Successfully Balancing Alert Technology

Operational Excellence July 9, 2019

Success in the world of Site Reliability Engineering (SRE) can mean many things. Foremost we must ask our ourselves the following questions: is our website up, is it performant, does […]

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