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LYONSCG 2018 Commerce Connect Forum: A New Imperative

Customer Experience June 21, 2018

On Monday, June 11th, we hosted our sixth annual LYONSCG Commerce Connect client forum at the Ivy Room in downtown Chicago. From omnichannel personalization strategies to order management intricacies, the […]

Meet Our Pride: Bethany Platter

Customer Experience, Musings May 17, 2018

Name: Bethany Platter Position and Practice: BA Lead, Commerce Realized Location: Ann Arbor, MI LYONSCG Tenure: 2 Years   Q: First off, tell me a bit about yourself A: I’m a realist. A mom. […]

Instagram and eCommerce

Customer Experience May 15, 2018

Instagram and eCommerce seem like they were made for each other. With over 800 million users, the image-based social platform has the scale and style to engage shoppers, build brand […]

How It Works: Cryptocurrency in eCommerce

Customer Experience May 7, 2018

By now, you have almost certainly heard about Bitcoin, blockchain technology, and the concept of cryptocurrency. At the same time, you may be left wondering if these topics hold any […]

eCommerce Dark Patterns

Customer Experience April 5, 2018

What are Dark Patterns? Dark patterns are user interface components that trick visitors into making decisions that benefit the business behind the site. Basically, they’re the things that make you go, […]

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