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Chatbots: The “Sometimes” Solution

Customer Experience March 30, 2017

Modern consumers love information. Today’s shoppers leverage digital technology to research and communicate with brands on a scale never before seen. Eager to enhance customer engagement, smart retailers are investing […]

NRF’s Big Show 2017 Technology Wrap-Up

Musings January 24, 2017

As the retail industry’s premier event, NRF’s Big Show always leaves visitors with plenty to ponder. The 2017 iteration was no different, as retail, technology, and thought leadership combined to shape […]

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