Customer Experience

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Cashless Commerce: Ready or Not, Here It Comes

Customer Experience August 3, 2017

If I were asked to describe the retail checkout process in one word, it would have to be, “Processing.” Whether one buys online or in a brick-and-mortar establishment, the checkout […]

Creating Graphics for Device-Specific Experiences

Customer Experience July 7, 2017

It’s no secret that today’s consumers shop using a multitude of devices. From phones to tablets to desktops, brands need to deliver a seamless digital shopping experience or risk being […]

Content Design Strategy for Digital Storefronts

Customer Experience June 23, 2017

As the world of eCommerce continues to grow and evolve, sites aren’t thought of as simple web pages, but as digital storefronts. Consumers crave sleek and modern page designs full […]

Chatbots: The “Sometimes” Solution

Customer Experience March 30, 2017

Modern consumers love information. Today’s shoppers leverage digital technology to research and communicate with brands on a scale never before seen. Eager to enhance customer engagement, smart retailers are investing […]

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