blog logo
[ultimatesocial count="true" networks="linkedin,facebook,twitter" url="" skin="minimal"]

The Boost

Steve Susina • July 11, 2013

how we do it:

Online Mystery Shopping

  • User-experience analysis and identification of online user ‘pain points’
  • eMerchandising review as it applies to on-site merchandising
  • Evaluation of current use of technology from merchandising perspective
  • Recommendation for feature and shopflow improvements


Analytics Review

  • Review of site analytics (merchandising performance criteria and use of the analytics tool)
  • Draw merchandising comparisons to industry benchmarks
  • Documentation of heuristic analytics observations, with suggested merchandising improvement areas
  • Recommendations on improvements to web analytics tolls and reporting


Industry Vertical Comparisons

  • Make recommendations to match best in class feature set
  • Identify areas that provide a competitive edge
  • Provide best in class industry metrics for comparison (when possible)




Steve Susina

About the author

Steve Susina

Subscribe to our blog

Let's discuss the next step in your commerce journey.

XSchedule a meeting