Lyons Consulting Group’s Hosted Clients Experience 100% Uptime During Cyber Monday for Second Year in A Row
For the second year in a row, Lyons Consulting Group (lyonscg), the premier ecommerce strategy, design, development, hosting and support firm, was able to report 100% uptime for all of their hosted support clients during Cyber Monday, the heaviest online spending day on record.
Online shopping during the months of November and December has steadily increased over the years. comScore, a leader in measuring the digital world, recently reported record online sales for the 2012 holiday shopping season, noting that Cyber Monday became the heaviest online spending day in history at $1.46 billion, up 17% from 2011.
With the extreme incline in online holiday traffic, it is critical for online retailers to be ready for the rush of shoppers which includes having a solid infrastructure in place that can handle that amount of traffic and orders. If a server crashes for too long or too often, customers will be quick to desert the site and shop elsewhere.
Lyons Consulting Group offers a competitive service level agreement to all support customers of at least 99.5% uptime (the amount of time that a web server runs without interruption) and can offer up to 99.9% if requested.
“Lyons Consulting Group continually seeks out ways to make sure our support clients have all they need to succeed,” said Stephen Chinn, director of ecommerce operations for Lyons Consulting Group. “Knowing how busy ecommerce sites get during the holidays, our support team diligently prepares each client site for this intense traffic load. We are thrilled we have been able to provide a solid hosting environment and ample support when they need it the most.”
In the spring of 2011, Lyons Consulting Group built out a completely dedicated, US-based support center that is directly responsible for maintaining, improving and ensuring the availability of client’s sites. Additionally, lyonscg has their own extensive data center, located in an area with low risk of seismic activity, flooding or terrorism and is designed to withstand an F4 tornado and fire. This means lyonscg does not rely on a third party hosting application if there were ever to be an issue with physical servers.
Lyons Consulting Group currently supports hundreds of individual websites for over forty major online merchants and retailers.
About Lyons Consulting Group
Lyons Consulting Group is the premier ecommerce strategy, design, development, hosting and support firm dedicated to help clients continually grow and succeed in their online business. With a proven track record to deliver creative, robust and most importantly, increasingly profitable ecommerce sites, our diverse group of experts are committed to customer satisfaction and project excellence.
As a leading Magento and Demandware partner in the US, lyonscg has years of experience in ecommerce strategy, creative design, platform customization, technical development, backend integration, quality assurance, and support. lyonscg understands that each client’s sites and needs are unique, yet are able to deliver each and every time. Bottom Line: Lyons Consulting Group helps online businesses to realize the potential of ecommerce. Guaranteed. For more information about lyonscg or to see their extensive list of clients, visit lyonscg.com or call 312.506.2020.