UNIFIED COMMERCE
SOLUTION FOR GROCERY

From large supermarket chains to local independent stores, today’s grocers need engaging digital solutions to capture the attention of digitally savvy consumers. The Unified Commerce Solution for Grocery is a Salesforce Fullforce Solution[1] that enables food merchants to launch immersive, intuitive digital experiences more quickly and less expensively than ever before.

The Unified Commerce Solution for Grocery:

  • Accelerates time-to-market by 6 to 8 weeks. The timeline savings is a result of leveraging templated assets for design, software development, and testing.
  • Generates savings of $250,000 to $300,000 through code and testing efficiencies. Significant cost savings are achieved by using the solution’s design and code assets, along with a reduction in testing efforts.
  • Enables grocers to achieve a 360-degree view of their customers through seamless technology integrations.

The Unified Commerce Solution for Grocery helps supermarket chains deliver on their business goals and address the distinct needs of the modern grocery shopper. By seamlessly integrating Salesforce Commerce Cloud, Marketing Cloud, Service Cloud, and MuleSoft’s Anypoint Platform, the solution delivers important functionality, including the ability to:

  • Modify already-placed orders before they’re delivered.
  • Sort, search and filter products based on previous orders.
  • Add and save favorite grocery items to their profile for easy re-ordering.
  • Shop specific location inventories with realtime store views into product selection, pricing and delivery times.
  • Streamline and personalize email and communications.

In addition, the Salesforce Service Cloud component offers a wealth of customer insights to its users by enabling customer service agents to provide differentiated offers to loyal customers, thanks to increased visibility into customer data.

To learn more about how the Unified Commerce Solution for Grocery can make your commerce vision a reality, please fill out the form below and a member of our team will reach out.

 

[1] Salesforce Fullforce Solutions are systems integrator or consulting partner offerings recognized for their specialization in priority Salesforce industries and other key solution areas. Fullforce Solution alliance partners have demonstrated proven experience and customer success.