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Commerce Maturity Model

The LYONSCG Commerce Authority Score is designed to help businesses assess the health of their commerce strategy, and uncover opportunities to improve it. The assessment is conducted through a survey covering four areas:

  • Business Strategy
  • Customer¬† Journey
  • Digital Marketing
  • Technology

Your assigned consultant will review your Commerce Authority score with you, highlighting the items that could inform your businesses road map, and the action items that accompany those areas of opportunity.


  • Result
Business Strategy / 25
Customer Journey / 59
Digital Marketing / 25
Technology / 29
Avg. Retailer Best in Class

Survey Results

  • Business Strategy
  • Customer Journey
  • Digital Marketing
  • Technology
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