The LYONSCG Maturity Model is designed to help you assess your Customer Experience strategy and discover opportunities for optimization. The assessment covers four areas:
Following the quick survey, a LYONSCG Consultant will reach out to walk you through your business results. They will review your Authority Score, highlight your biggest opportunities, and share some advice on how to take advantage of these moving forward to shape your businesses road map.
You have successfully completed the survey. One of our consultants will reach out to review your response and show how you stack up against the rest of the industry. We’ll also share our thoughts on your biggest opportunities and what it might take to capitalize on them.