Making Customers H-app-y: How Starbucks Builds Brand Loyalty with Technology
By Jennifer Conklin, Senior Account Manager I don’t think I’m alone when I say this: I’m guilty of spending too much money on coffee. But what I may even spend more […]
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By Jennifer Conklin, Senior Account Manager I don’t think I’m alone when I say this: I’m guilty of spending too much money on coffee. But what I may even spend more […]
By Jennifer Conklin, Senior Account Manager There’s nothing better than shopping from the comfort of your own home and receiving the goods you’ve purchased just days later, or sometimes even […]
A shopper enters a men’s clothing store to buy pants. He’s 5”9’ and has a 30-32 inch inseam. However, like most stores, this one only keeps pants with 34” inseams […]
One of the challenges of omnichannel retailing is making it work with the sometimes-messy complex buying journey of today’s information-enabled customer. Minneapolis-based modern furniture retailer Blu Dot has found a […]
Many of us who are old enough to remember the Sears Catalog or the days of writing a check to complete a purchase at your favorite retailer may look at […]