Operational Excellence

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Blaze Your Salesforce Trail

Operational Excellence March 14, 2019

Whether it’s tracking a part for repair using Service Cloud or creating a marketing campaign using Marketing Cloud, figuring out where to start learning Salesforce’s many offerings can be difficult. […]

3 Things a Modern QA Analyst Needs to Know

Operational Excellence March 12, 2019

In my years of working in Quality Assurance (QA), I have heard many times that QA folks feel they are not developers, so they should not be looking at code.  […]

Uptime Update: LYONSCG Annual Results

Operational Excellence March 6, 2019

As we establish new goals for a new year, it’s important to look ahead and develop plans to achieve those goals. It’s also important, however, to look back at the […]

DevOps vs System Administration

Operational Excellence February 22, 2019

Most people are aware of the traditional role of a System Administrator. The role is based on an Information Technology (IT) department model and requires dedicated personnel that manage infrastructure […]

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