Services

BEST-IN-CLASS SERVICES FOR
DIGITAL COMMERCE

LYONSCG provides a comprehensive set of digital commerce services to help retailers and brands craft successful commerce strategies, put them into practice, and continually optimize them for long-term success.

Digital Journey and Email Support
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Marketing & Digital Commerce
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Insights & Optimizations
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Search & Media
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Solution Consulting
Solution Consulting

Our solution consulting team helps define goals and develop a strategy and plan that sets clients up for long-term success, leveraging decades of collective experience and rich data sets gleaned from hundreds of projects. Offerings include platform and technology selection, competitive benchmarking, merchandising and marketing assessments, and strategies for conversion optimization.

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Experience Design
Experience Design

Our award-winning creative team carefully considers the customer journey across every click, every interaction and every channel while optimizing the capabilities of the commerce platform. Offerings include design, optimization, usability testing, interactive design, content strategy, and production.

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Commerce Implementations
Commerce Implementations

Our commerce implementations team leverages field-tested processes to architect, develop and launch digital commerce storefronts and extended implementations across unified commerce. Offerings include systems integration, application development, platform integration, architecture planning, accessibility assessment, performance analysis, and tuning.

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Commerce Realized
Commerce Realized

Our support team goes beyond merely handling tickets. Seasoned eCommerce professionals proactively monitor your site to make sure it’s operating at peak efficiency.

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Application Hosting
Application Hosting

With our own dedicated eCommerce data center, our application hosting practice provides the optimal infrastructure for your environment, ensuring high availability and performance. We understand the initial implementation is just the start to your site.

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Digital Marketing
Digital Marketing

We understand the environment in which you sell and our holistic view of eCommerce creates a cohesive approach to digital marketing. Our expert digital marketing consultants will craft customized programs that deliver marketing results and increase your traffic, conversion rates, and revenue.

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Holistic engagement model

While we offer a distinct set of services aligned to specific needs and objectives, our clients benefit the most when they take advantage of our holistic approach. Our holistic engagement model ensures that clients fully leverage the capabilities of the commerce platform and that every aspect of the project is optimized for long-term success. Leveraging this approach, each team member at LYONSCG is completely informed and engages with a full understanding of the inter-dependencies across the entire process.

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Hover on each icon to learn more about our Holistic Engagement Model.
Client Services

Client Services

Project managers and account managers function as client advocates across the entire engagement process from discovery to launch and beyond.

Solution Consulting

Solution Consulting

Consultants leverage insights from the experience design process when making recommendations on site pathing, search optimization, and traffic generation.

Experience Design

Experience Design

Designers leverage digital strategy analysis to develop data-driven creative, and work hand-in-glove with technical architects to ensure an optimal blend of creative and technology.

Commerce Implementations

Commerce Implementations

Project managers, business analysts, solution and technical architects, developers, QA, and training teams work together to ensure high-quality delivery and predictable outcomes.

Application Hosting

Application Hosting

Our fully managed servers and infrastructure operations
provide industry-leading performance and uptime.

Commerce Realized

Commerce Realized

Support specialists leverage processes optimized for ongoing monitoring, issue resolution, and enhancement projects.

Digital Marketing

Digital Marketing

Digital marketing is closely aligned with the support team and other groups to drive growth through SEO, SEM, social media, email, and other marketing strategies.

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