Steve Krol, VP of Professional Services for Lyons Consulting Group, was invited to speak at the upcoming Enterprise 2.0 – Integrating Web 2.0 Into the Enterprise Conference in Rome, Italy December 3- 5. Steve’s presentation focuses on tapping the business potential of social computing and other Web 2.0 technologies in a corporate environment.
In the past, Collaboration technologies were deployed in an Intranet or Portal solution, but would often fall short on their promises because the tools were often one-dimensional forms of communication. But with Social Computing and Web 2.0, it also means going beyond that to build a vibrant, rich, open, two-way communication platform to allow the dynamic, and unfettered, exchange of ideas. The result is a knowledgebase that can be used and mined for many purposes including improving operational efficiency, reducing training or service costs, finding new sources for innovation, or building customer loyalty.
There is a lot of hype around Web 2.0 and Social Computing, and while it provides some powerful tools, if not implemented properly they can be seen as low value and non beneficial. Creating a strategy that identifies which tools should be implemented and how they should be implemented is critical to success. This presentation will discuss the philosophy and technology of Web 2.0 and present cases for why the Enterprise should be adopting this approach. Secondly, the presentation will cover how these technologies can be implemented and provide a comparison of some of the most widely used tools in the marketplace.
- Case Study overview – How other companies are applying these technologies
- Five processes you can improve with Web 2.0 technology
- Implementation Best Practices – What to do to make sure you get it right
- Review of leading technologies in the marketplace
Enterprise 2.0: Integrating Web 2.0 Into the Enterprise
December 3 – 5, 2008
Rome, Italy
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